Conflict Resolution Training


Our conflict resolution training covers a range of potential conflict situations and outlines how to recognise and manage potential situations.

    • Overview

      Our conflict resolution training covers a range of potential conflict situations and outlines how to recognise and manage potential situations.This half day course is suitable for those working in areas where conflict situations are likely.

       

      • Benefits

        • To gain awareness of the risks associated with conflict situations

        • To educate delegates about the risks posed by potential conflict situations

        • To know what to do if a conflict situation arises

      • Structure

        This is a half day course.

        Topics covered include:

          • Common causes of conflict

          • Transactional analysis

          • Communication models / behaviour patterns

          • Warning and danger signs

          • Impact factors

          • ‘Reasonable Force’

          • Dealing with conflict situations

          • Avoidance and distraction techniques

          • Assault

      • Information

        Location

        The conflict resolution training takes place either at:

        • our purpose-built training facility in Woodbridge, Suffolk, or

        • your own premises.

        • More Information

          Contact us for more information about this course.

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